In each person, we see someone deserving of attention, respect, and proper care.
The facility provides basic, caregiving, medical, rehabilitative, and supportive services – including social, recreational, religious, and educational services – at the level of the applicable standard, in the scope and forms that arise from the individual needs of the residents.
The organization of the facility, the scope, and the level of services provided therein, particularly take into account freedom, privacy, dignity, and a sense of security, as well as the residents’ health, physical and intellectual abilities, beliefs, needs, and capabilities.
Care for dependent individuals, especially the elderly, requires a focus on their individual needs rather than, as it was done in the past, following rigid top-down guidelines.
Therefore, those entrusted with caring for seniors must prioritize the satisfaction of the elderly person rather than simply completing a task regardless of the outcome. All of us, regardless of age, expect high-quality services and dignified treatment.
Moving to a senior home is a very significant step in the life of an elderly person.
The most important thing is to help the senior in becoming part of the new ‘family’ – a friendly attitude from the new environment (especially the caregivers), support from the family, and keeping the senior engaged in activities are all crucial.